PeeringDB Admin Committee


PeeringDB Admin Committee Charter

Scope

The PeeringDB Admin Committee (AC) is responsible for the day to day end-user support of PeeringDB. The Admin Committee functions as the first point of contact for any inquiries to PeeringDB. The Admin Committee produces definitions for enhancements to the workflow and Admin GUI and works with the Product Committee to plan a coherent roadmap for the PeeringDB software.

Out of Scope

Deliverables

Collaboration

The Admin Committee works with other PeeringDB committees to ensure an equitable division of development resources in recognition of the volunteer efforts that are ensuring the daily operations.

Participation

The PeeringDB Admin Committee members serve a one-year renewable term. Volunteers can submit their candidacy to the Admin Committee chair. The chair and vice-chair will choose a new Admin Committee member at any time they see the necessity to ensure the continuity of the Admin Committee. There is a trial period of one month. New members are onboarded by a more experienced committee member (WebEx / Google Hangouts / 3 example tickets). After the trial period appointment is confirmed by the chair and vice-chair for one year.

Expectations

Communication

Decision Policy

Admin Committee members will decide on their own when handling support tickets according to the Admin Committee BCP laid out in the Admin Committee How-To Folder. Otherwise, they will decide by simple majority vote on contested issues called by the Admin Committee chair.

Workflow

Admincom uses DeskPRO and GitHub as well as direct communication with the main service contractor 20C to achieve its deliverables. In communicating with 3rd parties the Admin Committee should be kept in the loop if the issue is of general interest.

Version 1.0 2019-05-02


Meeting Notes

Members